DIGIA 101: All About Insights


By Kelsey Hansen



Welcome back soon to be DIGIA experts! In my last post I listed out multiple digital analytics tools that can be used to collect and monitor your website’s digital data. In this post we talk about what those numbers and statistics mean and how they translate to consumer insights.

For a refresher, a consumer insight is the deeper understanding about an audience that’s behind facts and stats. Insights are the “why” behind data. Knowing how to look for them and what they can do for your business is key for adapting in today’s digital world.

Digital insights are things that aren’t really found as much as they are discovered. You can have loads of data but if it doesn’t mean anything to you, it’s essentially useless. Digital insights can be discovered on a whim or may take time to fully develop and be revealed. They can be seen as frequent clicks on videos displayed on your sight being translated to knowing your consumer enjoys engaging content, or low times spent on pages being translated to content that your consumer doesn’t want or need.

What’s most important before you start analyzing your data for insights is to make sure you are targeting whom you want for your business. Reaching the correct target audience is most important, because those are the insights you want most. Knowing how your target best engages with your content and how they want to engage with your brand is key.  Make sure your site is tailored to what you think your consumers want, then use data and insights you collect from your site to adjust your content accordingly.

In my next blog post I will discuss how to adjust your campaign and content and how to measure the success of your digital strategy.

jhjhWelcome back soon to be DIGIA experts! In my last post I listed out multiple digital analytics tools that can be used to collect and monitor your website’s digital data. In this post we talk about what those numbers and statistics mean and how they translate to consumer insights.

For a refresher, a consumer insight is the deeper understanding about an audience that’s behind facts and stats. Insights are the “why” behind data. Knowing how to look for them and what they can do for your business is key for adapting in today’s digital world.

Digital insights are things that aren’t really found as much as they are discovered. You can have loads of data but if it doesn’t mean anything to you, it’s essentially useless. Digital insights can be discovered on a whim or may take time to fully develop and be revealed. They can be seen as frequent clicks on videos displayed on your sight being translated to knowing your consumer enjoys engaging content, or low times spent on pages being translated to content that your consumer doesn’t want or need.

What’s most important before you start analyzing your data for insights is to make sure you are targeting whom you want for your business. Reaching the correct target audience is most important, because those are the insights you want most. Knowing how your target best engages with your content and how they want to engage with your brand is key.  Make sure your site is tailored to what you think your consumers want, then use data and insights you collect from your site to adjust your content accordingly.

In my next blog post I will discuss how to adjust your campaign and content and how to measure the success of your digital strategy.

Comments